Privacy Policy

Introduction

Plus Apps (“Plus Apps,” “we,” “us,” or “our”) operates the website tryplusapps.com and the Shopify apps Checkout Plus and Discount Plus (together, the “Services”). This Privacy Policy describes in detail how we collect, access, use, store, share, retain, and protect personal information when you visit our website, install or use our apps, contact us, create an account, or authenticate with third-party providers such as Google.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services. This policy is written to help users and reviewers understand our data practices, including how we handle Google user data under Google’s API Services User Data Policy and Limited Use requirements.

1. Who we are

Plus Apps builds Shopify apps that help merchants customize checkout experiences and run discounts, offers, and related storefront/checkout features. For privacy questions, deletion requests, or Google user data inquiries, contact us at support@tryplusapps.com. Our website is https://www.tryplusapps.com.

2. Scope of this policy

This Privacy Policy applies to:

• Visitors and users of tryplusapps.com

• Shopify merchants and their staff who install, configure, or use Checkout Plus or Discount Plus

• Users who sign in or connect accounts using Google authentication or other Google APIs in connection with our Services

• End customers of merchant stores only to the extent we process their data as a service provider / processor on behalf of the merchant to deliver app features the merchant enables

This policy does not cover Shopify’s own privacy practices or the privacy practices of merchants’ storefronts. Merchants are responsible for providing their own privacy notices to shoppers.

3. Information we collect

Depending on how you interact with us, we may collect the categories of information described below. We collect only what is reasonably necessary to operate, secure, support, and improve the Services.

3.1 Information you provide directly

• Name, email address, company name, store name, and message content when you contact us, request a demo, join a waitlist, or submit a form

• Account and billing-related details associated with your Shopify store and app subscription (often processed through Shopify Billing)

• Support tickets, screenshots, feedback, feature requests, and correspondence with our team

• Preferences you set inside the apps, such as checkout customization settings, discount rules, display rules, and notification preferences

3.2 Shopify store and app data

When you install Checkout Plus or Discount Plus, we access store and operational data through Shopify’s APIs as needed to provide the features you enable. Depending on the app and configuration, this may include:

• Store identifiers, shop domain, currency, locale, plan information, and installation status

• Staff/account emails and names associated with the Shopify store where available through Shopify

• Product, collection, variant, inventory, and discount configuration data needed to power discounts, offers, and related features

• Checkout customization settings, themes/extension settings, scripts, fields, and feature flags you configure

• Order, cart, and checkout-related metadata needed to apply rules, evaluate eligibility, calculate offers, and troubleshoot issues

• Customer information made available by Shopify for the features you use (such as name, email, shipping address, phone, and device/activity signals where Shopify provides them for checkout or order flows)

• Usage and event data about how the app is configured and used (for example, which features are enabled, rule evaluations, error logs, and performance metrics)

We process end-customer data primarily as a processor on behalf of the merchant. Merchants control which features are enabled and are responsible for their own privacy notices and legal bases with shoppers.

3.3 Google user data — what we access

If you choose to authenticate with Google or grant our application access to Google APIs, we may access Google user data that you authorize through Google’s OAuth consent screen. Depending on the scopes you approve, this may include:

• Basic profile information (such as your name and profile photo)

• Your Google account email address

• OpenID / authentication identifiers (such as subject identifiers / tokens) needed to sign you in, maintain a secure session, and associate your Google identity with your Plus Apps account or store access

• Any additional Google API data that is explicitly listed on the OAuth consent screen for the specific features you choose to use

We only request Google user data that is necessary for the stated product functionality (for example, account sign-in, identifying the authenticated user, and providing or improving user-facing features of the Services). We do not request Google user data for advertising, data brokerage, or unrelated secondary commercial uses.

3.4 Automatically collected website and technical data

When you visit our website or use the Services, we and our service providers may automatically collect:

• IP address, browser type, device type/OS, and approximate location derived from IP

• Pages viewed, referring/exit pages, timestamps, and clickstream or interaction events

• Cookies, local storage, and similar technologies used for security, preferences, analytics, and performance

• Diagnostic logs, crash reports, and security telemetry related to app and website reliability

4. How we use information

We use personal information for the following purposes:

• Provide, operate, maintain, troubleshoot, and improve Checkout Plus, Discount Plus, and our website

• Authenticate users and secure accounts, including via Google sign-in where enabled

• Configure and deliver checkout customizations, discounts, upsells, progress bars, fields, messaging, and related app features based on merchant settings

• Process subscriptions, invoices, and communicate about billing (often via Shopify)

• Respond to support requests, investigate issues, and provide customer service

• Monitor reliability, detect fraud/abuse, prevent security incidents, and enforce our Terms of Service

• Comply with legal obligations, respond to lawful requests, and protect our rights and users

• Send product or service-related notices; marketing communications only where permitted by law and your preferences

• Analyze aggregated or de-identified usage to understand feature adoption and improve the Services

4.1 How we use Google user data

We use Google user data solely to provide or improve user-facing features of the application that requested the data. Specifically, Google user data may be used to:

• Sign you in and verify your identity

• Display your account identity (such as name or email) inside the product where needed

• Associate your authenticated session with the correct Plus Apps account, workspace, or Shopify store access

• Provide account recovery, security checks, and support related to authentication

• Improve reliability and usability of sign-in and related user-facing authentication features

We do not use Google user data to serve advertisements, build advertising profiles, sell data, or train unrelated AI/ML models in a way that violates Google’s Limited Use requirements.

5. How we share information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We may share information only in the following circumstances:

• Service providers / processors who help us host infrastructure, store data, send email, provide analytics, monitor security, or support the Services, under contractual confidentiality and use limits

• Shopify, as required to operate apps on the Shopify platform and process billing/installation events

• Professional advisors (legal, accounting, compliance) when needed under confidentiality obligations

• Authorities, courts, or regulators when required by law, legal process, or to protect rights, safety, or security

• A successor entity in connection with a merger, acquisition, financing, reorganization, or asset sale, with notice where required

5.1 How we share Google user data

We do not sell Google user data. We do not share Google user data with third parties for advertising. We may share Google user data only:

• With service providers who process it on our behalf solely to operate authentication and related features, subject to confidentiality and use restrictions

• When required by law or legal process

• To protect against fraud, abuse, or security threats

• As part of a merger, acquisition, or asset sale, with notice to users where required

We do not allow humans to read Google user data unless: (a) you give affirmative consent; (b) it is necessary for security purposes (such as investigating abuse); (c) it is necessary to comply with applicable law; or (d) the use is otherwise expressly permitted under Google’s Limited Use rules (for example, aggregated/anonymized data that cannot be associated with a user).

6. Google API Services User Data Policy and Limited Use

Plus Apps’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. You can review Google’s policy at https://developers.google.com/terms/api-services-user-data-policy.

In particular:

• We only use Google user data to provide or improve user-facing features that are prominent in the requesting application’s user interface

• We do not transfer Google user data to others unless it is necessary to provide or improve those features, necessary for security, necessary to comply with applicable law, or part of a merger/acquisition/change of control after providing notice to users

• We do not use Google user data for serving advertisements, including personalized, interest-based, or remarketing ads

• We do not allow humans to read Google user data except as permitted by Limited Use (consent, security, compliance, or other expressly allowed cases)

• We do not use Google user data for creditworthiness or lending decisions

7. How we store information and how long we keep it

We store personal information on secure systems operated by us and by vetted third-party infrastructure providers (for example, cloud hosting, databases, and logging tools). Storage locations may include the United States and other countries where we or our providers operate.

Retention periods depend on the type of data and why we hold it:

• Account and authentication data (including Google account identifiers/email used for sign-in): retained while your account is active and for a reasonable period afterward to allow reactivation, prevent abuse, and resolve disputes

• Shopify app installation and configuration data: retained while the app is installed and for a reasonable period after uninstall to complete deletion workflows, resolve billing/support issues, and meet legal recordkeeping needs

• Support correspondence: retained as needed to resolve your request and for a reasonable business records period

• Security and server logs: retained for a limited period for debugging, fraud prevention, and security monitoring

• Billing and transaction records: retained as required by tax, accounting, and legal obligations

When you revoke Google access, uninstall our apps, close your account, or request deletion, we delete or anonymize related personal data within a reasonable period (typically within 30 days for operational deletion workflows), except where retention is required by law, needed to resolve disputes, needed for security/fraud prevention, or needed for legitimate business records such as invoices.

8. Security

We implement administrative, technical, and organizational measures designed to protect personal information, which may include encryption in transit, access controls, least-privilege practices, monitoring, and vendor diligence. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please use strong unique passwords where applicable and notify us promptly of any suspected unauthorized access at support@tryplusapps.com.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, email support@tryplusapps.com. We may need to verify your identity before fulfilling a request.

Merchants and end customers should note that requests about shopper data processed in a merchant’s store may need to be handled with the merchant and/or Shopify, because we often act as a processor on the merchant’s behalf.

You can revoke Google access at any time through your Google Account permissions settings (Google Account → Security → Third-party access). You can also uninstall our Shopify apps from your Shopify admin. Revoking access or uninstalling may limit or disable related features.

10. Cookies and similar technologies

We and our providers may use cookies and similar technologies for essential site function, authentication continuity, security, preferences, analytics, and performance. Essential cookies are required for the site to work. Analytics cookies help us understand traffic and improve the site. You can control cookies through your browser settings. Disabling cookies may affect site functionality or require you to re-authenticate more often.

11. Children’s privacy

The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact support@tryplusapps.com and we will take steps to delete it.

12. International transfers

We are based in the United States and may process information in the U.S. and other countries where we or our providers operate. Those countries may have data protection laws that differ from the laws in your country. Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections with service providers).

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Updated” date at the top of this page reflects the latest revision. Material changes will be posted on this page. Continued use of the Services after changes become effective constitutes acceptance of the updated policy. If we change how we use Google user data in a material way, we will update this policy and obtain any additional consent required by Google or applicable law.

14. Contact us

For privacy questions, data access or deletion requests, or Google user data inquiries, contact:

Plus Apps

Email: support@tryplusapps.com

Website: https://www.tryplusapps.com