DELIVERY INSTRUCTIONS
Let Customers Tell You How to Deliver
Collect gate codes, drop-off preferences, and access notes at checkout so fulfillment gets it right the first time.
No custom code
Setup in minutes
7-day free trial
SETUP PREVIEW
Configure, preview, publish
Set this feature up in your Shopify admin, preview how it looks, and publish when you're ready.
FEWER FAILED DELIVERIES
Delivery details arrive too late to be useful.
Without a place to leave instructions, customers email after the fact or packages end up in the wrong spot. Both outcomes cost support time and goodwill.
Right place, first try
Drivers get the access details they need on the order.
Less support volume
Fewer "where is my package" tickets and reship requests.
Flows into fulfillment
Instructions are saved to the order for your team and 3PL.
FLEXIBLE AND POWERFUL
Collect the details that matter
Decide what you ask for, how it is labeled, and whether it is required.
Custom prompt
Write your own label and helper text for the field.
Optional or required
Require instructions for specific delivery methods.
Character limits
Keep notes short enough for shipping labels and 3PL systems.
Saved to the order
Instructions appear on the order in Shopify admin.
Launch in minutes
1. Install
Install the app from the Shopify App Store. No code required.
2. Configure
Open your Shopify admin and set up this feature.
3. Set your rules
Choose the products, conditions, and messaging that fit your store.
4. Publish
Preview the result, then publish it live to your store.
WHY MERCHANTS CHOOSE PLUS APPS
Built to fit how you sell
Your questions, answered.
Do I need Shopify Plus?
It depends on the feature. Changes to the checkout page itself require Shopify Plus, while thank you page, order status, and discount features work on every Shopify plan.
Can I control when it applies?
Yes. Target by products, collections, cart contents, markets, and customer tags.
Will it match my brand?
Yes. Colors, fonts, and messaging are all configurable so everything looks like your store.
Is custom code required?
No. Everything is configured in your Shopify admin, with no theme edits or developer time.
How fast can I launch?
Install, configure, and publish in a single session. There is no development cycle to wait on.
EXPLORE MORE
See everything Plus Apps can do
Stop guessing where to leave the package.
Add Checkout Plus and collect delivery instructions at checkout.
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