How to Add Okendo Reviews to the Shopify Checkout with Checkout Plus

Customer reviews are one of the most effective ways to build trust during checkout. When shoppers see real ratings and reviews before completing their purchase, they’re more confident in buying, which can help increase conversions and average order value.

With Checkout Plus, Shopify merchants can now display Okendo Reviews directly in the Shopify Checkout using Shopify Checkout Extensibility.

Why Add Reviews to Checkout?

Most merchants only display reviews on product pages, but checkout is one of the most important moments in the customer journey.

Adding reviews to checkout can help:

• Increase customer trust
• Reduce checkout hesitation
• Improve checkout conversion rates
• Increase upsell conversions
• Reinforce purchase confidence

Okendo is a leading Shopify customer marketing and review platform that helps merchants collect and display customer reviews, ratings, and user-generated content throughout the shopping experience.

Display Okendo Reviews with Checkout Plus

Checkout Plus allows merchants to display Okendo Reviews in multiple checkout blocks, including:

• Upsells
• Line Item Content
• Benefits & Reviews List

This allows you to add social proof throughout the checkout experience without custom development.

How to Add Okendo Reviews to Shopify Checkout

Step 1: Connect Checkout Plus to Okendo Reviews

First, install both:

• Checkout Plus

• Okendo

Inside Checkout Plus:

• Open the app settings
• Navigate to the Okendo Reviews integration
• Connect your Okendo account

Once connected, Checkout Plus will automatically pull in your product review data from Okendo.

Step 2: Choose Which Checkout Plus Block to Enable Reviews On

Checkout Plus allows you to enable Okendo Reviews on multiple checkout blocks depending on how you want reviews displayed.

Upsells

Display review stars and ratings directly beside checkout upsell products to increase upsell conversions.

Line Item Content

Show review ratings for products already in the cart to reinforce customer confidence before purchase.

Benefits & Reviews List

Add dedicated review and social proof sections directly within checkout to highlight customer satisfaction and trust.

This flexibility allows merchants to create a more conversion-focused checkout experience.

Step 3: Add the Checkout Plus Block to the Shopify Checkout

Inside Shopify:

• Go to Settings
• Select Checkout
• Open the Customize Checkout editor

Add your desired Checkout Plus block to the checkout and position it where you want reviews to appear.

Once added:

• Preview your checkout
• Confirm the reviews are displaying correctly
• Publish your changes

Best Practices for Checkout Reviews

Use Reviews Near Upsells

Reviews are especially effective when paired with recommended products or upsells.

Keep the Experience Clean

Focus on lightweight review content like star ratings and short snippets to avoid cluttering checkout.

Match Your Branding

Checkout Plus allows merchants to customize fonts, colors, and styling so reviews feel native to your checkout design.

Final Thoughts

Adding Okendo Reviews to your Shopify Checkout is a simple but powerful way to improve trust during the final step of the buying journey.

With Checkout Plus, merchants can easily display Okendo Reviews throughout checkout using Shopify Checkout Extensibility, helping increase conversions, improve upsell performance, and create a more trusted checkout experience.